Don’t be fooled by others talking about how missed payments aren’t a big deal. With over 10 million membership payments in the last 4 years, we can tell you that they are very real and something you need to deal with.
Our goal is to remove common roadblocks for your team to keep things moving forward in your practice. One of those road blocks are missed payments. What happens when a recurring billing method is lost or a card expires or may has a fraud alert or a temporary authorization that takes up the balance of the card? We are your first line of defense. Our system proactively prevents these scenarios from occurring in the first place. Then our Smart Reattempt logic fixes over 35% of problems automatically, and for the remaining ones, our call center manages the missed payment on
your behalf. When they do occur, we reach our first on your behalf.